License Management

The License management page lists every license of your tenant — pending, active, expired, and the free trials — and lets you look up the details and the status history of each one. For what the states mean, see Licenses Overview.

1. In the left-hand menu, click License (Tenant Administrators only).
2. The License management page opens with the list of licenses, newest first.
3. Use the refresh icon to reload the list, and the search icon to search by license code, product name, or status.

Column	Description
Created time	When the license was registered to your account — for the free trial, when it was applied. The list is sorted by this column, newest first.
Product	The license product, for example a 1-month or 12-month subscription. The free trial is shown as Free trial.
License code	The 16-character code in four groups of four, in the form XXXX-XXXX-XXXX-XXXX. The free trial has no code (-).
Status	Pending, Active, or Expired.
Connected device	The HMI Device that uses the license; click it to open the HMI Device details. - for pending licenses.
Start date, Expiration date	The period the license covers. - for pending licenses.

Click License filter to open the filter panel:

• Product — All or one of the products you have licenses for.
• Status — All, Pending, Active, or Expired.
• Period — a Start date and an End date. Both dates are required when you use this filter (“Select both start and end dates”).

Click Update to apply the filter (it becomes available once you change something), Reset to clear it, or Cancel to close the panel without changes. The search icon in the toolbar filters the list by license code, product name, or status.

Click a row to open the details panel. Its header shows the license code (or Free trial), and the Details tab shows the License code with a Copy license code button, the Product, the Status, the Connected device (click it to open the HMI Device), the Expiration date, and the Start date.

The Status history tab of the panel lists every status change of the license, newest first:

Column	Description
Changed time	When the status changed.
Changed by	The user account recorded for the change. Automatic changes — expiration, or an extension made by the seller — are recorded under the user who assigned the license.
Status	The status after the change.
Change details	What happened: “The license has been registered.” (received into your account), “The license has been bound.” (assigned to a HMI Device), “The license period has been extended by N day(s).” (extended by the seller), “The license has expired due to renewal. Renewed to license code ….” (replaced by a new license on the HMI Device), or “The license has expired.”

Use the search field (“Enter changed by, status, or change details”) to filter the history.